Certified Scrum Master Training

A video call of a Scrum between five people, on a laptop.

Our Certified Scrum Master Training introduces the concepts of Agile project leadership using the Scrum methodology. You will leave our training with a deep understanding the core values and principles of Scrum and Agile, the roles in Scrum, how to plan and run Sprint Planning meetings, Daily Scrum meetings, Sprint Reviews, Sprint Retrospectives, and more.

Upcoming CSM Courses (Live Online or In Person)

Live Online
In Person
Upcoming Courses

Why go with Mitch for your CSM Class?

How our CSM Class Works

Scrum Alliance Certified Scrum Master Logo (CSM) Training
Scrum Alliance Certified Scrum Master Logo (CSM) Training

Our Scrum Alliance Certified Scrum Training provides you the best of our live Certified Scrum Master and Certified Scrum Product Owner classes in an interactive, engaging online format.

Our training classes are structured to maximize learning while offering time for deeper issues that are often overlooked in other training options.

  • Live and engaging discussions and team exercises utilizing Zoom, Mural and Mentimeter.

  • About three hours of recorded video to watch before the course, allowing for interactive engaging live sessions, free of put-you-to-sleep lecture.

  • Short, concise quizzes after each video module to help you retain what you've learned.

At course completion, you will be prepared to take the Scrum Alliance Certified Scrum Master exam. Upon passing, you'll be a Scrum Alliance CSM.

What You Get with our Certified Scrum Master Class

All testing and certification fees are covered in our training cost. There are no hidden fees or surprises with our training options.

Continued (lifetime) access to the online training materials. You can come back anytime for a quick refresher.

A complimentary copy of The Scrum Field Guide, Agile Advice for Your First Year and Beyond, part of the Mike Cohn Signature Series.

You'll get an electronic copy of the course slides, plus the outputs of all exercises, allowing you to refer to expanded learning materials for years to come.

We offer Alumni only events, such as Lean Coffee, Ask Me Anything sessions, and more. Your continued education is part of all of our live and online classes.

Each live and online Scrum class offers quizzes to help reinforce what you've learned in the videos and to track your progress.

The Scrum Field Guide

The Scrum Field Guide, 2nd Edition, by Mitch Lacey
The Scrum Field Guide, 2nd Edition, by Mitch Lacey

US based public class attendees will receive a complimentary copy of The Scrum Field Guide, Agile Advice for Your First Year and Beyond, voted One of the best Agile Software Development books of all time" by BookAuthority.

This guide will give you the skills and confidence needed to deploy Scrum, resulting in high-performing teams and satisfied customers.

As part of the renowned Mike Cohn Signature Series on agile development, this pragmatic guide addresses everything from establishing roles and priorities to determining team velocity, setting sprint length, and conducting customer reviews.

Course Outline

  • Foundations of Scrum and Agile – You will learn about the core of Agile and Scrum - principles and values - and how they guide and shape Scrum teams and agile organizations.

    Roles in Scrum – We will explore what it means to be a great Scrum Master, Product Owner and Developer on a Scrum team. You will learn deep insights into these roles and how they work collaboratively together.

    User Stories – You will learn, and practice, what makes a good user story. We'll cover various story sizes (epic / theme / story) and how tasks fit in the picture. We'll practice writing and critique our best and not-so-best work.

    Story Points & Estimation – Estimation is challenging. Throw in story points and it gets more confusing. You'll learn what a story point is, plus we'll look at two estimation methods, affinity estimation & planning poker.
  • The Product Backlog – The Product Backlog is the key to any successful Scrum team. We will explore what comprises a good Product Backlog, techniques for managing it and what happens when it goes unattended.

    Sprinting – In this part of the course, we dive deep into the components of a well assembled Sprint Backlog, what it really means to be done, abnormal terminations and how to decide on Sprint length.

    Release Planning – Release planning is a core component of good project management. This does not change with Scrum. We will explore how to build a release plan and estimate when the work will be delivered.

    Scaling Scrum to the Enterprise – Not all teams are in the same office, let alone the same building. We will look at how companies have successfully scaled Scrum to work in the enterprise

Customer Testimonials

Mitch is a really good instructor. He can set the pace with the class so he won’t go too fast or too slow. He knows almost everything about SCRUM (no one ever knows everything, that’s why I write “almost”). If you want to have training in Agile methodologies (and you want to have really good classes), Mitch is the guy to get.

André Gil
Associate Specialist, Novabase

I attended Mitch Lacey’s Certified Scrum Product Owner training in Vienna, and it was worth the flight! His coaching style is open and direct, his content organized and valuable, and his presentation funny, but on point. He facilitates engaging activities, provides anecdotal examples, and introduces useful tools and methods for a rational, value-based approach to product ownership. In short, I have no doubt you will enjoy the training, as I did, and he will encourage you to participate in order to learn how to be a better product owner, which will come with practice of course fundamentals. You will also likely meet a lot of fascinating people who are there to do the same.

Elizabeth Schäfermann
Associate Creative Director

Mitch’s ScrumMaster Certification course was pivotal to my recent successes. His insight, structure, curriculum, and candid anecdotes gave me an impressive tool set and confidence to implement Scrum and Agile principles in my work at Amazon Alexa Skills. My greatest takeaway from Mitch’s course was how to quickly communicate and implement new ideas while preventing overload and measuring progress. In the month since his course, I have been asked to take leadership roles for several new initiatives with direct customer impact. And did I mention he made it fun? He is direct and honest, but also clearly cares about people. I would welcome any opportunity to work with Mitch again.

Christian B. Stranne
Voice UI & UX. New initative strategist, Amazon

Mitch is the rare instructor that is able to keep the class engaged while also providing broad and practical knowledge. His no-nonsense with levity approach effectively enables the group to learn and feel the importance of the coursework without resulting in the feeling of “being lectured”. I have learned more useful ways to build high preforming teams from Mitch than any other instructor!

Ben Goldsmith, Senior Manager
Large Software Gaming Company

What It's Like

People in a Certified Scrum Master Class with Mitch Lacey on Zoom
People in a Certified Scrum Master Class with Mitch Lacey on Zoom

In short, our Scrum training classes are fun! You will be engaged in a way that will make you forget you're on a video call and think you're in the room with everyone else.

Our training classes are structured to maximize learning while offering time for deeper issues that are often overlooked in other training options.

PDU and SEU Credits


  • You can receive 15 PMI PDUs for this course, which can be applied towards the 21 required to be a ACT, or to maintain any other PMI certification.
  • Scrum Alliance
    This course counts as 16 SEUs (Scrum Educational Units) towards your CSP designation within the Scrum Alliance.

Upcoming Classes

Live Online
In Person
Upcoming Courses

Do You Have a Question?

Sometimes things come up, we understand that. If you need to cancel your course, you have two options

If the course start time is 14 days or more, you may apply your course registration fee towards another upcoming class for use within one year of the original class date. If we do not offer another course in that time, a full refund will be given minus any applicable fees. You may request a full refund if it is within 14 days of course start date

For cancellations that are within the 14-day start time of the course and a full refund is requested, a $200 fee will be applied to partially cover committed expenses.

We strive to deliver the highest quality learning experience in the industry. To accomplish this, we offer the following for this course:

A two-year membership to the Scrum Alliance, a $100 value

A PDF, color copy of the course materials, plus all class exercise materials

Certified Scrum Master (CSM) desgination after a short online exam

Exclusive Alumni Ask Me Anything sessions with Mitch Lacey, about eight per year.

You can receive 15 PMI PDUs for this course, which can be applied towards the 21 required to be a ACT, or to maintain any other PMI certification.

PDU records management is the responsibility of the credential holder. Please refer to the handbook for your certification to determine the credential PDU requirements.

Our family run business is 90% referral based, so quality is very important. We are proud to offer a no-questions-asked full money back guarantee. Simply contact us within 30 days of your training completion date for a full refund of your course registration fee, no questions asked.